TERMS AND CONDITIONS

Effective Date: 28/08/2026

Welcome to Wild Melvie. These Terms and Conditions (“Terms”) govern your use of our website and purchases made through our online store.

The website is operated by [Wild Melvie LLC], trading as Wild Melvie (“we,” “us,” or “our”).

Please read these Terms carefully before placing an order. If you do not agree to these Terms, please do not use our website or make a purchase.

USE OF OUR WEBSITE

You may use our website for lawful purposes only. To place an order, you must have the legal capacity to enter into a binding contract under the laws applicable to you.

You agree not to misuse the website, interfere with its operation, attempt to gain unauthorised access to its systems, introduce harmful software, or infringe the rights of others.

YOUR ACCOUNT

If you create an account, you must provide accurate and current information and keep your login details confidential.

Please contact us promptly if you suspect unauthorised access to your account. We may restrict or suspend accounts where reasonably necessary to address fraud, security concerns, or a material breach of these Terms.

Any such action will not affect your rights relating to existing purchases.

PRODUCTS & DESCRIPTIONS

We take care to present our collections accurately, including product descriptions, images, colours, and sizing information. However, colours may appear differently depending on your screen and device settings.

Product availability may change, and certain pieces may be available in limited quantities. Any specific preorder details will be stated on the relevant product page.

Nothing in this section limits your rights if a product is faulty or does not match its description.

PRICES & PAYMENT

The applicable currency and product prices are displayed on our website. Shipping charges and applicable taxes collected by us will be shown at checkout before you complete your purchase.

For international orders, any duties or taxes not collected at checkout may be payable upon import, as explained in our Shipping Policy.

Available payment methods are displayed at checkout. By submitting payment details, you confirm that you are authorised to use the selected payment method.

Prices and offers may change for future purchases. Changes will not alter the price of an order we have already accepted.

ORDERS & ACCEPTANCE

After placing an order, you will receive an email acknowledging receipt. This acknowledgement does not, by itself, mean that your order has been accepted.

Unless we expressly confirm acceptance earlier, your order is accepted when we send your dispatch confirmation.

Before acceptance, we may decline an order for a legitimate reason, including unavailable stock, unsuccessful payment, suspected fraud, or a material pricing error. We will notify you and refund any payment collected for items we cannot supply.

If an error affects your order, we will contact you to explain the issue. We will not substitute an item or charge a higher price without your agreement.

ORDER CHANGES & CANCELLATIONS

If you need to change or cancel an order, please contact us as soon as possible. We will do our best to assist, although operational changes may not be possible once processing or dispatch has begun.

This does not affect any cancellation or withdrawal rights you may have under applicable consumer law.

SHIPPING & DELIVERY

Available shipping destinations, delivery options, charges, and estimated delivery times are provided at checkout and in our Shipping Policy.

Please ensure your delivery address and contact details are complete and accurate.

Delivery estimates may be affected by customs clearance, public holidays, or circumstances outside our reasonable control. If a significant delay occurs, we will provide available updates and assist with resolving the issue.

Please contact us if your parcel is damaged, missing, or marked as delivered but has not been received. Your statutory delivery rights remain unaffected.

PREORDERS

Items offered for preorder will be identified on the product page, together with an estimated dispatch date and any specific conditions.

If the estimated dispatch date changes, we will contact you with an update. Any cancellation or refund rights available under applicable law remain unaffected.

RETURNS & REFUNDS

Please refer to our Returns & Refund Policy for return eligibility, instructions, timeframes, and any applicable charges.

Our returns policy is additional to, and does not replace, any statutory rights you may have concerning cancellation, faulty goods, or products that do not match their description.

INTELLECTUAL PROPERTY

The content on our website, including photographs, videos, text, graphics, logos, and designs, belongs to Wild Melvie or its licensors and is protected by applicable intellectual property laws.

You may browse and use the website for personal shopping purposes. Except where permitted by law, you may not reproduce, distribute, modify, or commercially exploit website content without prior written permission from the relevant rights holder.

REVIEWS & USER CONTENT

Where our website allows reviews or other submissions, you are responsible for ensuring that your content is lawful, relevant, and does not infringe another person’s rights.

You retain ownership of your content. By submitting content for publication, you grant us a non-exclusive, royalty-free permission to host and display it, and to make formatting changes necessary to publish it on our website.

We may remove unlawful, abusive, misleading, or irrelevant content. We will not remove a review solely because it expresses a negative opinion.

PRIVACY & MARKETING

Our Privacy Policy explains how we collect, use, and protect personal information.

Where consent is required for marketing communications or non-essential cookies, it will be requested separately. Accepting these Terms does not, by itself, constitute consent to marketing.

You can unsubscribe from marketing emails using the link provided in those messages.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. These are provided for convenience, and their operators maintain their own terms and privacy policies.

We do not control third-party website content. This does not affect our responsibilities for your purchases from Wild Melvie.

WEBSITE AVAILABILITY & LIABILITY

We take reasonable care in operating our website but cannot guarantee uninterrupted or error-free access. Temporary interruptions may occur for maintenance, updates, or technical reasons.

To the extent permitted by applicable law, we are not responsible for business losses arising from use of this website for commercial purposes.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. Your statutory consumer rights remain unaffected.

EVENTS OUTSIDE OUR CONTROL

If an event outside our reasonable control affects fulfilment of your order, we will contact you as soon as reasonably possible and take reasonable steps to minimise the impact.

Such events do not remove any cancellation, delivery, or refund rights available to you under applicable law.

GOVERNING LAW & DISPUTES

These Terms are governed by the laws of 

This choice of law does not deprive you of mandatory consumer protections applicable in your country of residence.

If you have a concern, please contact us so we can seek a resolution. Nothing in these Terms restricts your right to contact a consumer protection authority or bring a claim before a court with jurisdiction under applicable law.

CHANGES TO THESE TERMS

We may update these Terms from time to time. The current version and its effective date will be published on this page.

The Terms in effect when you place your order will apply to that purchase, unless a change is required by law or expressly agreed with you.

GENERAL

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply.

A delay in exercising a right under these Terms does not mean that the right has been waived.

These Terms should be read alongside our Shipping Policy, Returns & Refund Policy, and Privacy Policy.

CONTACT US

If you have any questions about these Terms or your order, please contact us through our Contact page or using the details below.

Trading Name: Wild Melvie
Registered Business Name: Wild Melvie LLC